Support Services

We understand that there may be times when personal issues may affect your ability to undertake your training. We encourage students to advise us if personal issues impact their attendance or progression through the course. CA staff will ensure options are available to minimise the impact on your course progress and provide alternatives, dependant on the circumstances, e.g. deferring course for a period of time.

All students undertake a Language Literacy and Numeracy assessment. This helps us understand your needs to undertake your study.  If significant issues arise, we can direct you to the appropriate services.  We also provide hints and tips and a range of micro-learning courses to assist you through your journey. A student mentor is here to help you navigate the forms of support that we can offer.

Should a student or potential student identify themselves with a disability, Educators will liaise with the student and relevant disability support agencies/workers to assess the viability of the student to complete the course and the delivery and assessment requirements of the participant through customisation of the program.

If providers cannot accommodate the student’s needs, we will endeavour to identify another Registered Training Organisation that can deliver the same competencies that can accommodate the student’s needs.

Our support doesn’t stop at the classroom door. Coming soon is a series of mindfulness practices to support you through life’s random happenings and keep you on track with your studies.

Employers often approach us for potential workforce needs. We promote these opportunities to potential students as they become available.

We want you to feel like you can come to us to provide feedback of any kind. Giving us feedback helps us to ensure we are providing positive learning experiences for all our students. Your feedback is valued! You can speak to one of our friendly crew by calling 07 3255 0506 or submit an appeal online here.