Frequently Asked Questions

General FAQ's

How does College Australia help support my training?
What study options and study methods are available?
What documents do I need to enrol?
What is a USI (Unique Student Identifier), and how can I create one?
What is the LLN Skills Assessment, and why do I need to complete it?
How do I apply for an assessment extension?
How can I change my mode of study or course?
How can I withdraw from my course?
How can I apply for a re-issue of a certificate or SOA?
What if I have a complaint?

Expectations FAQ'S

What do we expect in our students?
What should students expect from us?
Who should I contact if I need assistance or I am having problems?
What should I do if I am running late for class?
What should I do if I am sick and cannot go to my class?
What should I do if I am injured on campus?
What should I do if I have a part-time job which clashes with my class times?
What should I do if I feel I am being harassed on campus or in relation to my studies?
What should I do if I have any other problems during my studies?

Vocational Placements FAQ'S

What should employers expect from students in Vocational Placement?
What should students expect from employers in Vocational Placement?
Who should I contact if I need assistance or I am having problems during my work placement?
Vocational Placement VS Practical Assessments
What should I do if I am running late for my work placement?
What should I do if I am sick and cannot go to my work placement?
What should I do if I am injured at work?
What should I do if I have a part-time job which clashes with my work placement?
What should I do if I feel I am being harassed at work?
What should I do if I have any other problems during my work placement?
What do I need to do during vocational Placement?
What is the Vocational Placement Logbook, and what is it used for?
What do I use the Logbook?

Do you still have burning questions about your fee and funding options?

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