Certificate III in RetailSIR30216
Self-motivated and seeking opportunities for promotion? Advance your skills in communication, conflict resolution, time management and team work. This qualification can prepare you for a role with the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. Certify your sound knowledge of product and service offerings and hone your use of discretion and judgement. Take on the responsibility of supervising other team members and monitoring day-to-day workplace operations.
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Customer
engagement -
Advanced sales
techniques -
Security risks
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Empower your
team -
Difficult
customers -
POS and business
technology -
Arranging product
displays
Job Outcomes
Team Leader
Supervisor
Custom Service Representative