Certificate II in Retail ServicesSIR20216
Want to work in an exciting, diverse industry? Retail is an industry offering many opportunities for career development while experiencing something new every day. This qualification reflects the role of frontline retail team members who use a defined array of operational skills to undertake workplace activities. It can provide a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, and department stores.
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Customer
engagement -
Advanced sales
techniques -
Security risks
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Communication and
customer service -
POS and business
technology -
Arranging product
displays
Job Outcomes
Checkout Team Worker
Retail Assistant
Customer Service Assistant