SIT50416
Diploma of Hospitality Management

Enhance your skills and experience and discover the key strategies to support your career in a leadership role in hospitality. Open the door to diverse career options!

icons8-medal-100 (1)

Recognition of Prior Learning (RPL)

icons8-web-100 (1)

Study online

icons8-charity-100 (1)

Qld Government funding

icons8-xbox-x-100 (1)

Not available as a traineeship

icons8-history-book-100 (1)

Pay per unit

icons8-workplace-100 (1)

Workplace practical requirements

What can I expect?

This qualification will support you to follow your career aspirations into a high-level leadership role in the hospitality industry. Through your studies, you will enhance your existing skills and experience to prepare you for future operational scenarios where managerial skills, industry knowledge, and operations coordination are paramount to your role’s success.

With a focus on building and managing relationships, enhancing customer experience, operational planning and financial management, this qualification will see you become an asset to any business.  You will have the opportunity to hone your leadership skills in the effectiveness of your management style, further complimenting your ability to meet key performance indicators and hence business objectives.

You will discover how to identify and address complex problems in the workplace and how leading by example is the key to motivating and empowering your staff. On completion, you will feel confident to take on the responsibilities of an effective and leader and make a positive impact on your team, customers and business.

Career opportunities – where will my studies lead me?

Motel Manager

Hospitality Manager

Operations Manager

Restaurant Manager

Maitre d

Events Coordinator

With a Diploma of Hospitality Management, you will:

  • null
    Open the door to endless career possibilities in a fast-paced and dynamic industry that allows you the freedom to work in a role with a work/life balance.
  • null
    Gain the practical knowledge to support your success in a leadership role in a leading hospitality venue.
  • null
    Build your skills and knowledge across various operational levels of a hospitality business.
  • null
    Learn leadership and operational skills that enable you to meet key operational objectives and guide your team and drive positive outcomes.

Entry requirements

Not applicable.

Workplace practical requirements

Students who are not currently working within a hospitality service role must undertake a minimum of 36 service periods (or shifts) of volunteered vocational placement in an approved workplace to complete their qualification. For more information, click here or call one of our friendly crew on  07 3255 0506.

9

COURSE DURATION

12 months full time / 24 months part time

2

BESPOKE TRAINING

A program designed to suit your unique learning style with direct access to your Educator via the built-in chat function

3

NATIONALLY ACCREDITED QUALIFICATION

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

College Australia Icons - Unbounce (1)

LEADING INDUSTRY EXPERTS

Fun and friendly Educators who understand you and are committed to your learning experience

5

PATHWAYS TO UNIVERSITY

n/a

10

ROLLING ENROLMENT

Enrol anytime

11

LEARNING METHOD

Study online at your own pace on any device

8

LIVE WEBINARS

Coming soon!

Fees and Payment Options:

Course Fees:

UpfrontPay Per UnitRPL
$3377Administration Fee of $150 upfront
(non-refundable)
$1677
Pay $1500 upfront
and
Pay $1877 at completion
Total units: 28
Fee per unit: $125
Pay 50% upfront ($838.50)
and
50% upon completion ($838.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.  

For more information, please refer to our Fees, Charges & Refund Policy

You will be required to follow your training plan.  This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable.  Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Higher Level Skills Funding

 Co-contribution feeTotal unitsTotal cost
Concessional $6.32 per unit 28$177
Non-concessional $9.90 per unit 28$277

Higher Level Skills Funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students to obtain certification in Certificate IV or higher qualifications. The aim is to assist individuals in gaining the higher-level skills required to secure employment or career advancement in priority industries or transition to university to continue their studies. Students will be required to make a co-contribution fee (listed above) before the commencement of their course. For further information – see desbt.qld.gov.au/training/providers/funded/higher-level-skills 

* Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more. 

Qualification Structure:

A total of 28 units must be completed:

Core Units

BSBDIV501 Manage diversity in the workplace

BSBMGT517 Manage operational plan

SITXCCS008 Develop and manage quality customer service practices

SITXCCS007 Enhance customer service experiences

SITXCOM005 Manage conflict

SITXFIN003 Manage finances within a budget

SITXFIN004 Prepare and monitor budgets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM002 Roster staff

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXMGT002 Establish and conduct business relationships

SITXWHS003 Implement and monitor work health and safety practices

Elective Units

Please select your 15 elective units from the Hospitality Elective Unit Selection list. Your Student Mentor will be able to assist you with your elective unit selection.

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.

Enrol

Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.

Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates.

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students

Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Your Educators

MicrosoftTeams-image

Alena

Alena is our Recognition of Prior Learning queen, Registered Training Organisation all-rounder, Educator, assessor, and data controller. It’s safe to say she does an award-winning job of steering the operations of our ship to ensure everything stays on course.

As an Educator, hospitality, retail, business, health, and horticulture are Alena’s jam. Her passion shines through in her students’ exceptional results.

Kasey - Professional

Kasey

Kasey is College Australia’s Business Manager and our “Brains Trust”.

Kasey’s wealth of knowledge stretches to every nook and cranny of the College. Quite frankly, she is the oil that keeps the cogs of the organisation running smoothly.

Kasey’s passion is providing excellence in education, and her mission is supporting students to create successful career pathways. With 10 years of industry knowledge, Kasey teaches a wide variety of business, hospitality, retail, and health qualifications to our cherished students. Her students often comment on her approachability, and we love her slightly dark sense of humour that keeps us entertained.

What our students have to say:

Create a pathway of discovery through education.

Learn wherever you are, on any device.

START TODAY. ENROL NOW.

Stay in the loop!

We’ll send you industry updates, tips and tricks, news, and event info from time to time.
Our promise to is you that your details are safe with us and that you won't receive any SPAM from us because that's just not cool!