Certificate IV in Hospitality

Develop the skills and confidence to apply for supervisory roles as you create the building blocks for an exciting career in hospitality.

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Recognition of Prior Learning (RPL)

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Study online

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Qld Government funding

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Not available as a traineeship

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Pay per unit

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Workplace practical requirements

What can I expect?

This qualification will open an exciting and fast-paced career path in one of Australia’s most diverse industries – Hospitality. You will create endless possibilities through discovery and learning as you increase your operational, product and service knowledge in a customer-focused industry.

A Certificate IV in Hospitality will provide you with the essential skills to qualify and place you ahead of your competition when applying for supervisory roles in food and beverage, gaming or accommodation venues.

The leadership skills you learn will enable you to lead and manage people and teams, driving individual performance, staff commitment and positive business outcomes. You will gain the ability to understand and manage budgets, monitor financial activities to ensure cash flow and reduce cost efficiencies while improving profits and return on investment. 

Upon completing this qualification, you will feel confident to plan and manage the day to day workload of your direct reports, effectively communicate business objectives and encourage collaboration to solve issues as they arise.

Your career aspirations may lead you to focus your studies on any of the following hospitality sectors: Administration, Food Safety, Gaming, Accommodation Services, Financials, Customer Service, Food and Beverage or Inventory. Quite a diversification!

Career opportunities – where will my studies lead me?

Food and Beverage Supervisor


Gaming Supervisor

Administration Manager

Front Office Supervisor

With a Certificate IV in Hospitality, you will:

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    Open the door to endless career possibilities in a fast-paced and dynamic industry that allows you the freedom to work in a role with a work/life balance.
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    Gain the practical knowledge to support your success in a supervisory role in a leading hospitality venue.
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    Build your skills and knowledge across various operational levels of a hospitality business.
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    Enhance your ability to lead individuals and teams to impact staff morale and business outcomes positively.
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    Discover how to review and analyse customer service processes to ensure company objectives are met.

Entry requirements

Not applicable.

Funding eligibility

Students must be working within the tourism or hospitality industry. Evidence may include payslips including the date and company name (without financial data) or a letter from the employer to confirm employment details.

Workplace practical requirements

Students who are not currently working within a hospitality service role must undertake a minimum of 36 service periods (or shifts) of volunteered vocational placement in an approved workplace to complete their qualification. For more information, click here or call one of our friendly crew on 07 3255 0506.



6 months full time / 12 months part time



A program designed to suit your unique learning style with direct access to your Educator via the built-in chat function



Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

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Fun and friendly Educators who understand you and are committed to your learning experience






Enrol anytime



Study online at your own pace on any device



Coming soon!

Fees and Payment Options:

Course Fees:

UpfrontPay Per UnitRPL
$2777Administration Fee of $150 upfront
$ 1677
Pay $1500 upfront
Pay $1277 at completion
Total units: 21
Fee per unit: $135
Pay 50% upfront ($838.50)
50% upon completion ($838.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.  

For more information, please refer to our Fees, Charges & Refund Policy

You will be required to follow your training plan.  This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable.  Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Higher Level Skills Funding

 Co-contribution feeTotal UnitsTotal Cost
Concessional $8.43 per unit 21$177
Non-concessional$13.19 per unit 21$277

Higher Level Skills Funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students to obtain certification in Certificate IV or higher qualifications. The aim is to assist individuals in gaining the higher-level skills required to secure employment or career advancement in priority industries or transition to university to continue their studies. Students will be required to make a co-contribution fee (listed above) before the commencement of their course. For further information – see 

* Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more. 

Qualification Structure:

A total of 21 units must be completed:

Core Units

BSBDIV501 Manage diversity in the workplace

SITHIND004 Work effectively in hospitality service

SITXCCS007 Enhance customer service experiences

SITXCOM005 Manage conflict

SITXFIN003 Manage finances within a budget

SITXHRM001 Coach others in job skills

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXWHS003 Implement and monitor work health and safety practices

Elective Units

Please select your 12 elective units from the Hospitality Elective Unit Selection list. Your Student Mentor will be able to assist you with your elective unit selection.

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.


Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.

Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates.

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students

Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Your Educators



Alena is our Recognition of Prior Learning queen, Registered Training Organisation all-rounder, Educator, assessor, and data controller. It’s safe to say she does an award-winning job of steering the operations of our ship to ensure everything stays on course.

As an Educator, hospitality, retail, business, health, and horticulture are Alena’s jam. Her passion shines through in her students’ exceptional results.

Kasey - Professional


Kasey is College Australia’s Business Manager and our “Brains Trust”.

Kasey’s wealth of knowledge stretches to every nook and cranny of the College. Quite frankly, she is the oil that keeps the cogs of the organisation running smoothly.

Kasey’s passion is providing excellence in education, and her mission is supporting students to create successful career pathways. With 10 years of industry knowledge, Kasey teaches a wide variety of business, hospitality, retail, and health qualifications to our cherished students. Her students often comment on her approachability, and we love her slightly dark sense of humour that keeps us entertained.

What our students have to say:

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