SIT30316
Certificate III in Hospitality

Develop the confidence to walk into a diverse range of roles as you create the building blocks for an exciting career in hospitality.

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Recognition of Prior Learning (RPL)

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Study online

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Qld Government funding

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Available as a traineeship

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Pay per unit

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Workplace practical requirements

What can I expect?

This qualification will create exciting possibilities for you in the hospitality industry.  You will build a broad range of valuable skills and knowledge that will open the door to various career pathways such as gaming attendant, function host and front desk receptionist.

The skills you learn will become an instrumental part of your career, enabling you to understand cultural sensitivity and apply it in various situations. You will understand how providing a high standard of customer service can positively affect the business you are working within.  Your role within hospitality will demand an ability to create a connection with both internal and external stakeholders providing you with an opportunity to develop relationships that impact the lives of many. 

You will be able to focus your studies on any of the following hospitality sectors: Accommodation services, Customer service, Commercial Cookery, Computer and ICT, Food and Beverage, Food Safety and Gaming, enabling you to further prepare and position yourself for your dream hospitality role.

Career opportunities – where will my studies lead me?

Waiter

Housekeeper

Bar Attendant

Reception Front Desk

Gaming Attendant

Barista

The Certificate III in Hospitality is for you if:

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    You seek a career where the options are endless to work in restaurants, hotels, clubs, pubs, festivals, catering operations and cafés.
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    You want to gain the skills and knowledge you need to prepare you to enter the Hospitality Industry and create successful career outcomes.
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    Creating a career with a work/life balance is attractive to you.
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    You are willing and eager to learn and take on a role where you will be responsible for vital tasks within a business’s operations.

Entry requirements

Not applicable.

Workplace practical requirements

Students who are not currently working within a hospitality service role must undertake a minimum of 36 service periods (or shifts) of volunteered vocational placement in an approved workplace to complete their qualification. For more information, click here or call one of our friendly crew on 07 3255 0506.

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COURSE DURATION

12 months full time / 24 months part time

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BESPOKE TRAINING

A program designed to suit your unique learning style with direct access to your Educator via the built-in chat function

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NATIONALLY ACCREDITED QUALIFICATION

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

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LEADING INDUSTRY EXPERTS

Fun and friendly Educators who understand you and are committed to your learning experience

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PATHWAYS TO UNIVERSITY

n/a

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ROLLING ENROLMENT

Enrol anytime

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LEARNING METHOD

Study online at your own pace on any device

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LIVE WEBINARS

Coming soon!

Fees and Payment Options:

Course fees:

UpfrontPay Per UnitRPL
$1977Administration Fee of $150 upfront
(non-refundable)
$1377
Pay $1500 upfront
and
Pay $477 at completion
Total units: 15
Fee per unit: $135
Pay 50% upfront ($688.50)
and
50% upon completion ($688.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.  

For more information, please refer to our Fees, Charges & Refund Policy

You will be required to follow your training plan.  This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable.  Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Certificate 3 Guarantee funding

 Co-contribution fee Total unitsTotal cost
Concessional $5.13 per unit 15$77
Non-concessional $11.80 per unit 15$177

Certificate 3 Guarantee funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students in obtaining their first post-school Certificate III Qualification. Students will be required to make a co-contribution fee (listed above) prior to the commencement of their course. For further information, – see desbt.qld.gov.au/training/training-careers/incentives/certificate3 .

* Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more. 

Traineeship

Traineeships combine training with working in a real job with a real wage for a real boss. Trainees complete a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. For more information, click here.  

Employers may benefit from state and Australian Government incentives for employing a trainee. Please visit this link for further information: http://www.desbt.qld.gov.au/training/apprentices/about. 

Qualification Structure:

A total of 15 units must be completed:

Core Units

SITHIND002 Source and use information on the hospitality industry

SITHIND004 Work effectively in hospitality service

SITXCCS006 Provide service to customers

SITXHRM001 Coach others in job skills

BSBWOR203 Work effectively with others

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices

Elective Units

Please select your elective units from the Hospitality Elective Unit Selection list. Your Student Mentor will be able to assist you with your elective unit selection.

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.

Enrol

Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.

Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates.

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students

Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Your Educators

Robyn - Professional

Robyn

As one of College Australia’s 5-star Educators, Robyn confesses to loving her job, and she knows that her passion for teaching focuses her attention keenly on supporting meaningful and positive educational experiences for her students. 

With 29 years as an Educator, Robyn truly understands what it takes to help students achieve their goals, particularly in her fields of expertise: retail, hospitality, and business.

Libby came to us with 6 years of teaching experience, working mainly in classrooms until COVID-19. She’s enjoyed pivoting to an online classroom and creating a warm and inviting space for her students to thrive.

Her passion for teaching shines through glowing testimonials from our students, and she ensures people working within the community, aged and health care sectors have the confidence in their abilities to excel in their roles.

Kasey - Professional

Kasey

Kasey is College Australia’s Business Manager and our “Brains Trust”.

Kasey’s wealth of knowledge stretches to every nook and cranny of the College. Quite frankly, she is the oil that keeps the cogs of the organisation running smoothly.

Kasey’s passion is providing excellence in education, and her mission is supporting students to create successful career pathways. With 10 years of industry knowledge, Kasey teaches a wide variety of business, hospitality, retail, and health qualifications to our cherished students. Her students often comment on her approachability, and we love her slightly dark sense of humour that keeps us entertained.

Madison - Professional

Madison

Our CEO saw something sparkly in Madison and invited her to join the College Australia family. In true College Australia style, Madison was supported to progress her career by transitioning out of hospitality through a traineeship in administration.

Being a go-getter, Madison decided to grow her repertoire of skills and knowledge by completing a qualification in training, and she smashed it. Fast-forward a couple of years and she is now one of our most popular Educators, training high school students in RSA and RSG. But she isn’t stopping there—she’s now enrolled in a university degree in psychology. Madison’s passion is teaching diversity and community units to young people in an environment that not only supports students to communicate openly with her, but also guides them on how to interact with community members. She encourages them to think about who they are and what unique skills they have to offer to positively impact their communities.

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Alena

Alena is our Recognition of Prior Learning queen, Registered Training Organisation all-rounder, Educator, assessor, and data controller. It’s safe to say she does an award-winning job of steering the operations of our ship to ensure everything stays on course.

As an Educator, hospitality, retail, business, health, and horticulture are Alena’s jam. Her passion shines through in her students’ exceptional results.

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Anna

Anna wears many hats in our organisation, but the one she wears most is Education Manager, developing innovative programs that are interesting and tailored for the diverse learning needs of our students.

With over 20+ years in education, there aren’t many areas of business that Anna hasn’t been involved in. This has given Anna a unique ability to problem solve the most left–of–field challenges quickly and efficiently. This makes her our knightess in shining armour some days!

When asked about her passion, it’s a no brainer for Anna: enabling all people to have a sense of self-esteem achieved through education, whether it be formal or informal.

Anna’s vast experience distinguishes her amongst her peers with past job roles, including educator, training manager, compliance manager, CEO, instructional designer, and consultant.

What our students have to say:

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