SIT20316
Certificate II in Hospitality

Create a career pathway that enables you to work in roles across a diverse range of settings. You could find yourself in positions that allow you the freedom to create work/life balance.

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Recognition of Prior Learning (RPL)

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Study online

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Qld Government funding

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Available as a traineeship

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Pay per unit

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Workplace practical requirements

What can I expect?

This qualification will allow you to enter a large occupation across multiple industries such as accommodation, food services, clubs & hotels.  

You will learn foundational skills that support you in customer service and operational facets. These skills and knowledge will enable you to create a solid foundation to progress your career and position you powerfully to move roles.

With a Certificate II in Hospitality, you will discover how to collaborate with team members to reach a common goal. You will increase your hospitality industry knowledge and learn to work within and maintain a safe working environment.

Career opportunities – where will my studies lead me?

Café Attendant

Catering Assistant

Bar Attendant

Porter

Administration Manager

Front Office Assistant

Room Attendant

Food and Beverage Attendant

The Certificate II in Hospitality is for you if:

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    You seek a career where the options are endless to work in restaurants, hotels, clubs, pubs, festivals, catering operations and cafés.
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    You want to gain foundational skills and knowledge to prepare you to enter the Hospitality Industry.
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    Creating a career with a work/life balance is attractive to you.
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    Customer satisfaction is a key driver in your career choice.
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    You are willing and eager to learn and take on a role where you will be responsible for vital tasks within a business’s operations.

Entry requirements

Not applicable.

Workplace practical requirements

Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualifications. This will be discussed with your Educator or CA Mentor.

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COURSE DURATION

6 months full time / 12 months part time

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BESPOKE TRAINING

A program designed to suit your unique learning style with direct access to your Educator via the built-in chat function

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NATIONALLY ACCREDITED QUALIFICATION

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

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LEADING INDUSTRY EXPERTS

Fun and friendly Educators who understand you and are committed to your learning experience

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PATHWAYS TO UNIVERSITY

n/a

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ROLLING ENROLMENT

Enrol anytime

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LEARNING METHOD

Study online at your own pace on any device

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LIVE WEBINARS

Coming soon!

Fees and Payment Options:

Course fees:

UpfrontPay Per UnitRPL
$1477Administration Fee of $150 upfront
(non-refundable)
$977
Total units: 12
Fee per unit: $125
Pay 50% upfront ($488.50)
and
50% upon completion ($488.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.  

For more information, please refer to our Fees, Charges & Refund Policy

You will be required to follow your training plan.  This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable.  Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Certificate 3 Guarantee funding

 Co-contribution fee Total UnitsTotal Cost
Concessional $4.75 per unit 12$57
Non-concessional $11.42 per unit 12$137
VETiS$012$0

Certificate 3 Guarantee funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students in obtaining their first post-school Certificate III Qualification. Students will be required to make a co-contribution fee (listed above) prior to the commencement of their course. For further information, – see desbt.qld.gov.au/training/training-careers/incentives/certificate3 .

Subsidised Fee – VET in Schools (VETiS)

Vocational education and training (VET) courses are available to students while they are still at school. This is often referred to as VETiS.

ELIGIBLE* Students undertaking this qualification while they are in secondary school is entirely funded by the Queensland Government’s Skills Assure funding program, and no co-contribute fee is required.

Students who do not meet the eligibility criteria may also undertake this qualification with fee-for-service arrangements where the student or parent pays the total cost of the qualification. See our total course fees above for pricing.

Speak to your school’s guidance officer, career counsellor, vocational education coordinator, or head of senior schooling about the qualification that is right for you.

For further information – see desbt.qld.gov.au/training/training-careers/incentives/vetis

* Eligibility criteria apply to receive subsidised course fees. See our funding brochure and complete the funding eligibility form below to find out more.

Traineeship:

Traineeships combine training with working in a real job with a real wage for a real boss. Trainees complete a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. For more information, click here.

Employers may benefit from state and Australian Government incentives for employing a trainee. Please visit this link for further information: http://www.desbt.qld.gov.au/training/apprentices/about.

Qualification Structure:

A total of 12 units must be completed:

Core Units

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Show social and cultural sensitivity

SITXCOM002 Participate in safe work practices

SITXWHS001 Participate in safe work practices

Elective Units

Please select your elective units from the Hospitality Elective Unit Selection list. Your Student Mentor will be able to assist you with your elective unit selection.

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.

Enrol

Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre- enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.

Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates.

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students

Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Your Educators

Kasey - Professional

Kasey

Kasey is College Australia’s Business Manager and our “Brains Trust”.

Kasey’s wealth of knowledge stretches to every nook and cranny of the College. Quite frankly, she is the oil that keeps the cogs of the organisation running smoothly.

Kasey’s passion is providing excellence in education, and her mission is supporting students to create successful career pathways. With 10 years of industry knowledge, Kasey teaches a wide variety of business, hospitality, retail, and health qualifications to our cherished students. Her students often comment on her approachability, and we love her slightly dark sense of humour that keeps us entertained.

Madison - Professional

Madison

Our CEO saw something sparkly in Madison and invited her to join the College Australia family. In true College Australia style, Madison was supported to progress her career by transitioning out of hospitality through a traineeship in administration.

Being a go-getter, Madison decided to grow her repertoire of skills and knowledge by completing a qualification in training, and she smashed it. Fast-forward a couple of years and she is now one of our most popular Educators, training high school students in RSA and RSG. But she isn’t stopping there—she’s now enrolled in a university degree in psychology. Madison’s passion is teaching diversity and community units to young people in an environment that not only supports students to communicate openly with her, but also guides them on how to interact with community members. She encourages them to think about who they are and what unique skills they have to offer to positively impact their communities.

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Alena

Alena is our Recognition of Prior Learning queen, Registered Training Organisation all-rounder, Educator, assessor, and data controller. It’s safe to say she does an award-winning job of steering the operations of our ship to ensure everything stays on course.

As an Educator, hospitality, retail, business, health, and horticulture are Alena’s jam. Her passion shines through in her students’ exceptional results.

What our students have to say:

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