CHC33015 Certificate III in Individual Support
(General, Ageing, Disability or Home & Community specialisation)

Step into a rewarding career and make a real difference to the lives of those in need, as you support them with high-quality health, welfare and care services within a home, community, or healthcare environment.

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Recognition of Prior Learning (RPL)

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Study online

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Qld Government funding


Available as a traineeship

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Pay per unit

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Workplace practical requirements

What can I expect?

This qualification will set you up to work within the care sector with the skills and knowledge required to build your career in supporting roles. Suitable for those already working in the industry or those who wish to enter the care sector, you will have the opportunity to diversify your career options by choosing to specialise in:

  • Home and Community
  • Ageing
  • Disability

With this qualification, you’ll learn various strategies to support those in need, including providing health, welfare, and care services. You will also discover how to support and enhance the independence and wellbeing of those in your care and empower individuals while building strong communication skills. 

Career opportunities – where will my studies lead me?

Support Services Worker

Personal Caregiver

Accommodation Support Worker

Disability Services Officer

Disability Support Worker

Therapy Assistant (Disability)

Respite Worker

Assistant Nurse

Aged Care Worker

With a Certificate III in Individual Support, you will:

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    Gain the skills and knowledge you need to apply for individual support roles within home, community, and healthcare environments.
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    Open a career pathway into roles in community services and health care in the fields of aged care, disability, and home and community, depending on your chosen specialisation.
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    Create the opportunity to progress your career to other roles within community services and healthcare industries through undertaking further studies.
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    Turn your passion for caring for others into reality in a role that creates job satisfaction.
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    Discover how to facilitate the empowerment, independence, and wellbeing of those in your care.

Entry requirements

Not applicable.

Eligibility requirements

Students are required to provide us with the following security clearances when they enrol:

  • National Police Check (Ageing Specialisation)
  • Blue Card and Yellow Card (Disability Specialisation)
  • National Police Check or Blue Card/Yellow Card, dependent on organisational requirements (Home and Community Specialisations)

Workplace practical requirements

Students who are not currently working within a personal support role are required to undertake a minimum of 120 hours of unpaid vocational placement in an approved workplace to complete their qualification. For more information, click here or call one of our friendly crew on 07 3255 0506.



12 months full time / 24 months part-time



A program designed to suit your unique learning style with direct access to your Educator via the built-in chat function



Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

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Fun and friendly Educators who understand you and are committed to your learning experience






Enrol anytime



Study online at your own pace on any device



Coming soon!

Fees and Payment Options:

Course fees:

UpfrontPay Per UnitRPL
$1977Administration Fee of $150 upfront
Pay $1500 upfront
Pay $477 at completion
Total units: 13
Fee per unit: $155
Pay 50% upfront ($647.50)
50% on completion ($647.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.  

For more information, please refer to our Fees, Charges & Refund Policy

You will be required to follow your training plan.  This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable.  Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Certificate 3 Guarantee funding

 Co-contribution feeTotal unitsTotal cost
Concessional$5.92 per unit13$77
Non-concessional$13.62 per unit 13$177

Certificate 3 Guarantee funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students in obtaining their first post-school Certificate III qualification. Students will be required to make a co-contribution fee (listed above) before starting their course. For further information, see

* Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more.


Traineeships combine training with working in a real job with a real wage for a real boss. Trainees complete a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. For more information, click here.  

Employers may benefit from state and Australian Government incentives for employing a trainee. Please visit this link for further information:

Qualification Structure:

A total of 13 units must be completed:

Core Units

CHCCCS015 Provide Individualised support

CHCCCS023 Support independence and wellbeing

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

HLTAAP001 Recognise healthy body systems

HLTWHS002 Follow safe work practices for direct client care

See your preferred specialisation to see relevant elective units:

Ageing Specialisation:

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCCCS011 Meet personal support needs

HLTINF001 Comply with infection prevention and control policies and procedures

CHCDIS001 Contribute to ongoing skills development using a strengths-based approach

BSBMED301 Interpret and apply medical terminology appropriately

Home and Community Specialisation:

CHCDIS007 Facilitate empowerment of people with disability

CHCCCS001 Meet personal support needs

CHCCCS025 Support relationships with carers and families

CHCHCS001 Provide home and community support services

CHCDIS003 Support community participation and social inclusion

HLTINF001 Comply with infection prevention and control policies and procedures

Disability Specialisation:

CHCDIS001 Contribute to ongoing skills development using a strengths-based approach

CHCDIS002 Follow established person-centred behaviour supports

CHCDIS003 Support community participation and social inclusion

CHCDIS007 Facilitate the empowerment of people with disability

HLTINF001 Comply with infection prevention and control policies and procedures

CHCHCS001 Provide home and community support services

No Specialisation

CHCAGE001 Facilitate the empowerment of older people

CHCDIS001 Contribute to ongoing skills development using a strengths-based approach

CHCDIS002 Follow established person-centred behaviour supports

CHCDIS003 Support community participation and social inclusion

CHCHCS001 Provide home and community support services

HLTINF001 Comply with infection prevention and control policies and procedures

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.


Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.

Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates.

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students

Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Your Educator



David joined the CA crew in 2021 and brought with him a wealth of experience to teach our Health and Community qualifications. Having spent 12 years training in areas of Individual Support (Aged & Disability), Hospitality, Retail, Health Support, Cleaning, First Aid and Construction, he hit the floor running and is having great success supporting our students to achieve positive study outcomes.

 Positively impacting his student’s career success is his key driver as an Educator. “If I can pass on my skills and knowledge to a new generation of workers and have them enter the workforce industry ready, I know I have given them the best foundation for career success”.

What our students have to say:

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