CHC22015
Certificate II in Community Services

Impact individuals and communities’ lives by identifying immediate needs and providing quality care as you become the first point of contact in supporting people’s health and well-being within a community care framework.

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Recognition of Prior Learning (RPL)

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Study online

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No Qld Government funding

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Not available as a traineeship

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Pay per unit

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Workplace practical requirements

What can I expect?

Ignite your passion for caring for individuals and communities as you discover the critical foundational skills and knowledge to enter the Community Services sector. This entry-level qualification will provide you with the confidence and ability to become the first point of contact and assist individuals in meeting their immediate needs. As the first point of contact, you become instrumental in the journey of care and advocating for people in need of support.

You may use this qualification as a pathway for further study or into a career in community services work. In these positions, you may have direct contact with clients, identity presenting needs and refer to appropriate services and support.

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Career opportunities – where will my studies lead me?

Assistant Community Services Worker

Care Worker

Personal Care Assistant

Community Contact Officer

The Certificate II in Community Services is for you if:

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    You are ready to take your passion for caring for others and develop it into fundamental world skills that you can apply to work practice in a community care environment.
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    Building the critical foundational skills and knowledge to enter the Community Services sector and supporting the well-being of others excites you.
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    You are looking to break into the community sector and want to gain an advantage when applying for Assistant Community Services Worker roles.
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    Supporting the immediate needs of others and playing an instrumental role in community health is a vital part of your career aspirations.

Entry requirements

Not applicable.

Workplace practical requirements

Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualification. This will be discussed with your Educator or CA Mentor.

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COURSE DURATION

6 months full time / 12 months part time

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BESPOKE TRAINING

A program designed to suit your unique learning style with direct access to your Educator via the built-in chat function

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NATIONALLY ACCREDITED QUALIFICATION

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

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LEADING INDUSTRY EXPERTS

Fun and friendly Educators who understand you and are committed to your learning experience

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PATHWAYS TO UNIVERSITY

n/a

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ROLLING ENROLMENT

Enrol anytime

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LEARNING METHOD

Study online at your own pace on any device

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LIVE WEBINARS

Coming soon!

Fees and Payment Options:

Course fees:

Upfront Pay Per UnitRPL
$1477Administration Fee of $150 upfront
(non-refundable)
$977
Total units: 9
Fee per unit: $165
Pay 50% upfront ($488.50)
and
50% upon completion ($488.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.  

For more information, please refer to our Fees, Charges & Refund Policy

You will be required to follow your training plan.  This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable.  Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Qualification Structure:

A total of 9 units must be completed:

Core Units

CHCCOM001 Provide the first point of contact

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

HLTWHS001 Participate in workplace health and safety

BSBWOR202 Organise and complete daily work activities

Elective Units

BSBCUS201 Deliver a service to customers

BSBWOR203 Work effectively with others

BSBWOR201 Manage personal stress in the workplace

HLTINF001 Comply with infection prevention and control policies and procedures

Apply in 3 easy steps:

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.

Enrol

Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.

Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates.

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students

Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Your Educator

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David

David joined the CA crew in 2021 and brought with him a wealth of experience to teach our Health and Community qualifications. Having spent 12 years training in areas of Individual Support (Aged & Disability), Hospitality, Retail, Health Support, Cleaning, First Aid and Construction, he hit the floor running and is having great success supporting our students to achieve positive study outcomes.

 Positively impacting his student’s career success is his key driver as an Educator. “If I can pass on my skills and knowledge to a new generation of workers and have them enter the workforce industry ready, I know I have given them the best foundation for career success”.

What our students have to say:

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