this page outlines our policies and terms, which may relate to you as a student or visitor to our website.

Appeals Handling Policy 

To access our Appeals Handling Policy, please click here. 

Complaints Handling Policy 

The purpose of this policy is to provide for the appropriate handling of complaints. College Australia is committed to providing a fair and transparent complaint handling process. 

To access our Complaints Handling Policy, please click here 

Discrimination and Harassment Policy 

The purpose of this Policy is to provide a frame of reference in providing and maintaining training services that reflect fair and reasonable opportunity for all clients, regardless of their diversity, allowing everyone to freely participate in the learning environment free from discrimination, harassment, bullying and vilification.   

To access our Discrimination and Harassment Policy, please click here. 

Disclaimer of Hyperlinks 

The appearance of external hyperlinks does not constitute an endorsement by College Australia of the linked websites, or the information, products, or services contained therein. College Australia does not exercise any editorial control over the information you may find at these locations. All links are provided with the intent of meeting the mission of the College Australia website and provide users with current and relevant information. Please let us know about existing external links which you believe are inappropriate or irrelevant. 

Conversely, please contact us if you feel there are specific additional external links that you believe should be included on our site. 

Disclaimer of Liability 

With respect to documents available from this site, neither College Australia nor any of its employees makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. 

Domestic Student Fees, Charges & Refund Policy

To access our Domestic Student Fees, Charges & Refund Policy, please click here.

International Refund Policy

To access our International Refund policy, please click here.

Online Policy

While care has been taken to ensure the accuracy of this information on this website, we accept no responsibility for any errors or any consequence of its use. Any action taken by a user or other person in reliance on this information is taken at the sole risk and expense of that person.

Users intending to rely on this information for the purpose of ascertaining the legal rights or obligations of any person are advised to contact College Australia.

Other than for the purposes of and subject to the conditions prescribed under the Copyright Act, no part of this work may in any form or by any means (electronic, mechanical, microcopying, photocopying, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior written permission.


Privacy Policy

College Australia is committed to protecting the privacy, confidentiality and security of personal information supplied to College Australia as part of the training/assessment process.

To access our Privacy Policy, please click here.


Personal Information

When you register for certain College Australia services, we will ask you to provide personal information. You can be assured that your email address will not be passed onto third parties by us, and you can unsubscribe from the Mailing List at any time.

Click here if you would like to contact College Australia to change your details or close a service.

We use cookies and other technologies to track your interactions with our sites and services to offer a personalised experience.

This site uses Google Analytics to track visitors anonymously. Any information that is collected by this method is used in aggregate. No personal information is disclosed.


Uses of Information

We use the information we collect to provide the services you request. Our services may include the display of personalised content and advertising. We use your information to inform you of other products or services offered by College Australia and its affiliates and send you relevant survey invitations related to College Australia services.

We do not sell, rent, or lease our customer lists to third parties. To help provide our services, we occasionally provide information to other companies that work on our behalf.

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